As I mentioned on a Monday awhile back, my work MacBook Air (MBA) would not properly boot. Three trips to tech support and a low level wipe later, my work machine was working.

Quick shout out to my co-workers who helped me perform otherwise mundane tasks while I was down.

Also, lesser thanks to the iPad that kept me in email and Slack but couldn’t come close to editing a PowerPoint properly.

The full wipe fixed the inability to boot as well as a few other minor issues. I had to reinstall everything, move things from backup, and occasionally restore from the cloud.

I stayed in the office until after 20:00 that day because my trust in the software deteriorated and doubts about the hardware grew.

Wait. Hang on. This was how I used to deal with Windows issues.

Anyway, I learned the problems were probably due to corporate pushing the new High Sierra update to me as part of a test, a fun test to have foisted 6 days before a major deliverable is due!

Ah, wait. My second display software, Duet Display, stopped working reliably. It worked fine before the forced update. My reinstall included the same update. My work relies on having a solid second display to make up for the MBA display resolution and size. Losing that is problematic.

UPDATE: I’m beta testing new software from the Duet Display team. Things are still wonky. Also, my VPN certificates disappeared. A removal of all corporate software and complete reinstall of them was needed to unwedge the VPN.

Really? Why is dealing with Apple like dealing with Microsoft?

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